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Throughout time, our industry has had to pivot from consultants to system integrators to VARs to MSPs and MSSPs. We pivoted from break/fix to recurring revenue to proactive services. Is this the next pivot? RMM tools have been the foundation of MSP service delivery for over a decade but is the security risk worth the efficiency gains? In this video I take a larger look at what questions you should ask yourself when you start to see changes in your industry that could affect your business operations in significant ways.
These are the articles and podcasts mentioned in the video:
Amy Babinchak on running an RMM-less MSP: https://www.thirdtier.net/2021/07/08/rmm-meeting-recording-available/
Dave Sobel from the Business of Tech: https://www.youtube.com/watch?v=r8r97GonMc4
Karl Palachuk on What is an MSP?: https://www.youtube.com/watch?v=9JEIQo9BhBA
All Things MSP is a community for managed IT service providers, IT service providers and independent computer repair people who want to grow their businesses and share best practices. From their managed services pricing, business plan or even support automation, we discuss it all. IT service business owners of all types can participate and share business ideas. We also invite IT service vendors who support the channel to participate as well so long as they follow the group rules.
Here is a short list of some of the topics we discuss:
– IT Services Marketing
– IT Services Sales
– IT Services Pricing
– IT Services Contracts & Managed Services Agreements
– Managed Services Automation & Processes
– Managed Services Tools
– Managed IT Services
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The opinions and statements by myself or All Things MSP are my own and do not reflect the opinions or positions of SolarWinds or SolarWinds MSP.
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